Airtel Kenya Kopa, call me back, Zawadi, Hello Tunes & Football

In this post learn more about the different options available to Airtel Kenya subscribers under the Kopa & Other Services menu.

The items under the menu include Kopa Services (for cash, airtime & data bundles), Call me back (feature to send please call me requests), Airtel Zawadi (a reward scheme similar to Safaricom Bonga Points & Telkom Ziada Points), Hello Tunes (a service to buy tunes to entertain callers such as Safaricom Skiza Tunes & Telkom Kenya Beat Yangu), Airtel Football (a subscription service to get football news & alerts).

How to access the Kopa & Other Services menu?

On your Airtel line, dial *100# to take advantage of all the Airtel features I’ve mentioned above.

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  • Dial *100# on your phone, smartphone, tablet, laptop or desktop computer
  • Select option 6. Kopa & Other Services

Kopa Services: borrow airtime, data and cash on Airtel Kenya

To borrow airtime, internet bundles, cash (loan) or UnlimiNET bundles on your Airtel Kenya phone number, follow the steps below.

  • Dial *100#
  • Select option 6. Kopa & Other Services
  • Select option 1. Kopa Services
  • Select option 1 for Kopa Kredo OR option 2 for Kopa Data OR option 3 for Kopa Cash (to get a loan if you qualify – dial *222# to check if you do)

I wrote a detailed post about all these options here. If you want step-by-step instructions on how to take advantage of the options listed above, read this post: How to borrow airtime, cash and internet bundles on Airtel Kenya lines.

You can also:

  • Dial *544#
  • Select option 6) Kopa
  • Select option 1 for Kopa Credo OR option 2 for Kopa Internet OR option 3 for Kopa UnlimiNet (Minutes + SMS + Data).

To learn more about borrowing internet bundles, read this post: Borrow airtime, data and UnlimiNet bundles using Airtel Kenya Kopa Services.

Call me back: send please call me request on Airtel Kenya

Any time you want another Airtel subscriber to call you, you can just use the Call me back feature. This is handy when your airtime balance is zero, you haven’t topped up or you can’t borrow airtime via Kopa Credo.

To send a please call me request to another Airtel line, here’s what you need to do:

  • Dial *100#
  • Select option 6. Kopa & Other Services
  • Select option 2. Call me back
  • Enter number to send please call me request to e.g. 0736123456
  • Press Send

Airtel Zawadi: accumulate / redeem points for airtime, internet bundles, free phones & accessories on Airtel Kenya

Airtel Kenya customers can accumulate points for just using the different products and services offered by the telco. The points one accumulates can then be used towards redemption of free airtime, data bundles, phones and accessories.

How do you access the service?

  • Dial *100#
  • Select option 6. Kopa & Other Services
  • Select option 3. Airtel Zawadi
  • Once here, you can enroll for the service, check your points, transfer points, redeem points, set or change PIN.

Hello Tunes: entertain people who call your Airtel Kenya line with tunes from different genres

To entertain your callers every time they call your Airtel Kenya phone number, use the Hello Tunes service.

  • Dial *100#
  • Select option 6. Kopa & Other Services
  • Select option 4. Hello Tunes
  • You’ll see this: Welcome to Hello tunes. For English Reply 1. Karibu kwenye Hello tunes. Kwa lugha ya Swahili bonyeza 2.
  • Enter 1 (for English) and press Send
  • You’ll then see the option to Search for a beat, unsubscribe, manage your beats, change the menu to Swahili, select beats from categories such as Kenya Top 10, International top 10, Gospel, Bollywood, Arrow Bwoy songs, your name etc.
  • After finding a beat you like, you can select the option to Buy Now. Charges are Kenya Shillings 36 per month and KSh 1.2 for a song.

Want to see the similarities between Airtel Kenya Hello Tunes and Telkom Kenya Beat Yangu? Read this article.

Airtel Football: get football news and alerts from different teams & leagues on your Airtel Kenya line

For football fans, you can now get news and alerts on your Airtel line. Every day, Airtel Kenya will send you texts with news about your favourite football team or league.

All you have to do is top up your Airtel line, navigate to the Airtel Football menu and select which team or league you want to get alerts for.

To do this:

  • Dial *100#
  • Select option 6. Kopa & Other Services
  • Select option 5. Airtel Football
  • Select any of these options: Premier League, Total Football, Man United, Arsenal, Liverpool, Barcelona, Real Madrid, Man City, UEFA, KPL, Chelsea or the Unsubscribe option if you are already getting alerts from the service.

Have anything you’d like to add? Let me know in the comments section below.

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